Contact information

CONTACT INFORMATION

Welcome to Drive Neat Co. (operated by THE GOVERNING COUNCIL OF THE UNIVERSITY OF TORONTO). We are dedicated to providing smart, convenient, and durable automotive storage solutions—including car seat headrest hooks, leakproof car trash bags, and vehicle seat/console organizers—to keep your driving environment clean and organized!

Whether you have questions about product dimensions, vehicle seat compatibility, shipping options across Canada and North America, or return requests, our customer support team is here to assist you.

Get in Touch

📩 Email Support

For customer service inquiries, order tracking, product specifications, or exchange assistance, please contact us at:

  • Email: [email protected]

  • Response Time: We strive to reply to all customer inquiries within 24 to 48 hours (Monday through Friday, excluding Canadian statutory holidays).

Business Information

  • Legal Business Entity: THE GOVERNING COUNCIL OF THE UNIVERSITY OF TORONTO

  • Trading Name: Drive Neat Co.

  • Registered Corporate Address: 27 King's College Cir Toronto, ON M5S 1A1 Canada

  • Official Website: http://1ccy7g-t0.myshopify.com/

Support Operating Hours

  • Monday – Friday: 9:00 AM – 5:00 PM (EST / Eastern Standard Time)

  • Saturday – Sunday: Closed

  • Canadian Statutory Holidays: Closed

Order Support Checklist

To help us assist you as quickly as possible, please include the following details when emailing us about an existing order:

  1. Your Order Number (e.g., #DNC1001)

  2. The Full Name and Email Address used at checkout

  3. Clear photos or a short video if your inquiry concerns items damaged during transit, fitting issues, or missing components